The Government of Business
August 1, 2012 | GARY CORBETT, PROFESSIONAL INSTITUTE OF THE PUBLIC SERVICE OF CANADA
Most businesses live and die by two key concepts: recover costs, and keep operating costs to a minimum. Keeping operating costs low means reducing business overheads, such as employees. Employ fewer people to do more. Recovering costs means recouping every plug-nickel spent on production of a good or service. Charge consumers extra to cover production costs. These concepts are not intended for governments to live by. Providing services such food inspection, water testing, and drug safety on the cheap and then charging for their use might be one way of doing business, but it is not good government 'business'. Governments are not businesses and citizens are not customers.
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