This document explains PSD’s policies for the collection, use and disclosure of personal information.
What we Collect
PSD collects information by various methods including information actively provided by its sales and customer service team, its customers, and information arising from customer surveys and general feedback.
The types of personal information we collect include name, contact information, identification information, and credit information. Credit card information is used for billing purposes only. We may record calls to or from our customer service team for purposes of accuracy, training and quality assurance.
How we use this information
This information is used to support the delivery of our products and services and allow us to support clients with appropriate customer service, accounting, billing, collections, and the marketing of other products.
At times, we may aggregate or anonymize this data, which will not be linked to any individuals, for various other uses. The identity of our clients is not considered personal or confidential information, and we may disclose that information for sales and marketing purposes.
Who we share this information with
PSD does not share personal information with any third parties except as disclosed in this policy. PSD may provide personal information to our expert services team, subcontractors and professional advisors (which shall be bound by privacy obligations) to assist in the delivery of our products and services.
Personal information may be stored via a combination of paper and electronic documents. They are protected by security measures appropriate to the nature of the information.
Cookies are a feature enabled for the convenience of our website users. They are used to simplify access to our online services. Cookies automatically authenticate a user. A user can disable cookies in their web browser settings, however this may require them to manually authenticate themselves upon each visit to the PSD website. Cookies also track user visits and assist with improving the overall user experience.
3rd Party Websites
Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any legislation in effect from time to time.
If at any time you would like to discontinue e-mail communication from PSD or any of our divisions (Public Sector Digest, CityWide Software, RAC Software) please notify us via our Contact Us page, via email (info [at] publicsectordigest [dot] com) or in writing to our address below.
Public Sector Digest Inc.
148 Fullarton Street, Suite 1410
London, ON N6A 5P3
Email: info [at] publicsectordigest [dot] com
Last updated June 9, 2016.